Refund Policy & Satisfaction Guarantee

Your satisfaction is our priority - Risk-free trading signal subscription

7-Day Satisfaction Guarantee

If you're not completely satisfied with IntradayCalls trading signals within the first 7 days, we offer a full refund of your subscription fees - no questions asked. This guarantee gives you a risk-free opportunity to evaluate our service quality.

Refund Policy Overview

IntradayCalls is committed to ensuring customer satisfaction with our trading signal services. We provide a clear, fair, and transparent refund policy that protects our subscribers while maintaining the integrity of our services. Our goal is simple: help you become a profitable trader with confidence.

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7-Day Satisfaction Guarantee

If you are not completely satisfied with IntradayCalls trading signal services within the first 7 days of your subscription activation, we offer a full refund of your subscription fees without any questions. This satisfaction guarantee gives you risk-free opportunity to evaluate our service quality, signal accuracy, alert delivery, and customer support.

Who is Eligible for Refund?

You are eligible for a full refund under our satisfaction guarantee if ALL of the following conditions are met:

Non-Refundable Situations

The following situations are NOT eligible for refunds under our satisfaction guarantee:

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How to Request a Refund

The refund request process is simple and straightforward. Follow these steps to request a refund:

Step 1: Send Refund Request Email

Email our support team at: query@IntradayCalls.online

Step 2: Include Required Details

In your refund request email, include:

  • Your full name and registered email address
  • Your subscription plan name and activation date
  • Transaction ID or proof of payment
  • Brief reason for requesting refund

Step 3: Verification Process

Our support team will verify your eligibility within 2-3 business days. We'll review your refund request against our eligibility criteria to ensure fair processing for all customers.

Step 4: Refund Processing

Once approved, refunds are processed immediately according to your original payment method. Refund processing timelines vary by payment method (see details below).

Refund Processing Timeline by Payment Method

💳 Credit/Debit Card Refunds

Refunds will be credited back to your card within 5-10 business days. Your bank may take additional 2-3 days to reflect the credit in your account. Check with your bank if you don't see the credit within this timeframe.

🏦 Bank Transfer Refunds

Direct refund will be transferred to your registered bank account within 3-7 business days. This is processed through NEFT or IMPS depending on your bank's capabilities. Confirm your bank account details to ensure correct transfer.

💰 E-Wallet Refunds

Refund will be credited to your e-wallet account within 1-3 business days. Access your e-wallet to verify refund receipt. Some e-wallets may require additional verification steps.

Important Note: Processing times may vary depending on your bank, financial institution, or payment service provider. IntradayCalls is not responsible for delays caused by third-party financial institutions. If you don't receive your refund within stated timeframes, contact your financial institution.

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Beyond the 7-Day Guarantee

Can I Cancel After 7 Days?

Yes! Even after the 7-day satisfaction guarantee period, you can cancel your subscription anytime. However, partial refunds won't be issued for remaining subscription period. Your cancellation takes effect at the end of your billing cycle.

Service Interruption Refunds

If our services are interrupted due to technical problems on our end (server downtime, alert delivery failure, etc.) for more than 24 hours, you're eligible for partial refund for the interrupted period. Contact support to claim this refund with documentation of the interruption.

Duplicate Charge Refunds

If you are charged multiple times for a single subscription, contact us immediately at query@IntradayCalls.online. We will investigate and process refunds for any duplicate charges immediately. We take billing errors very seriously.

Unauthorized Account Access

If your account was accessed without authorization or you suspect fraudulent activity, report it immediately to: query@IntradayCalls.online. We will investigate and take appropriate action to secure your account and process any necessary refunds.

Dispute Resolution Process

Handling Disagreements

If you disagree with our refund decision, you have the right to dispute it. Here's our dispute resolution process:

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Frequently Asked Questions About Refunds

Can I get refund if signals don't work?

Trading signals are based on technical analysis but aren't guarantees. Markets are unpredictable. However, if you're not satisfied with our service quality, signal delivery, or customer support within 7 days, you qualify for full refund regardless of trading results.

What if I made trading losses?

Trading losses don't qualify for refunds under our guarantee. Our signals are tools to assist decision-making, not guarantees of profit. You're responsible for proper risk management and trade execution. However, if you're unsatisfied with our service quality itself within 7 days, you can still request refund.

Can I get partial refunds?

Partial refunds are only issued for service interruptions lasting more than 24 hours. Otherwise, our policy is either full refund (within 7 days) or no refund (after 7 days). This keeps our policy simple and fair for all customers.

How long does refund processing take?

After approval, refunds are processed immediately. However, actual credit to your account depends on your financial institution and payment method. Credit card refunds take 5-10 business days, bank transfers 3-7 days, and e-wallets 1-3 days. Always check with your financial institution for delays.

Will I lose access immediately after requesting refund?

Access to trading signals continues until your refund is fully processed. You'll have time to download any resources, export your trading data, and complete any pending trades. Access is only terminated after the refund is finalized.

Can I resubscribe after refund?

Yes, you can resubscribe anytime after receiving a refund. However, if you received refund due to account abuse or fraud, we reserve the right to deny future subscriptions to your account.

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Our Commitment to Fair Refund Policy

We believe our 7-day satisfaction guarantee and transparent refund policy demonstrate our confidence in service quality. We're not afraid of refunds because we're confident most traders will be satisfied with our signals and see value in continuing their subscription.

Why We Offer Satisfaction Guarantee

How We Use Refund Feedback

Every refund request provides valuable feedback. We analyze refund patterns to identify service improvement areas. If multiple users request refunds for similar reasons, we address those issues to improve overall service quality for all traders.

Important: This refund policy applies only to IntradayCalls trading signal subscriptions. Any third-party charges, affiliate purchases, or external trading platform fees are governed by their own policies, not this refund policy.

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Contact Us for Refund Questions

Have questions about our refund policy? Reach out to our support team:

Support Channels

Refund Request Email Template

To make your refund request clear and quick to process, use this template:

Subject: Refund Request - [Your Email] - [Subscription Plan]

Body:

Hello IntradayCalls Support,

I would like to request a refund for my subscription as I am not completely satisfied with the service.

Details:
- Registered Email: [Your Email]
- Subscription Plan: [Starter/Professional/Premium]
- Activation Date: [Date]
- Transaction ID: [ID]
- Reason: [Brief reason]

Please process my refund at your earliest convenience.

Thank you,
[Your Name]

Last Updated: December 13, 2025